The financial conversation is one of the most important dialogues that happen in the dental practice. Yet, so many dental team members are uncomfortable discussing fees and payment options with patients, which can impact treatment acceptance.
Many dentists and teams have shared that they don’t like discussing cost and payment options because they feel patients will perceive them as a “used car salesman.” Others have said they are uncomfortable with the fees because they themselves could not afford the dentistry the doctor was recommending to the patient.
When the team’s reluctance to discuss fees and payment options is combined with patients’ perception that dental insurance should cover all needed care, the result  is often an awkward financial discussion that helps neither the practice nor the patient. Amy Morgan, CEO of Pride Institute, shares how to foster great financial conversations by embracing the role of healthcare advocate and communicating the real value and benefit of recommended treatment — in addition to its cost.
Request your FREE copy of Amy’s educational paper, Talk About Money with Confidence, and discover how to:
• increase patient understanding and effectively communicate the value of recommended care;
• present fees confidently—knowing they represent the practice’s vision, value, quality of care, service and results;  
• create a win-win scenario in which your practice schedules treatment and patients move forward with care by helping your patients determine the financial solution that works best for them.
If you currently have CareCredit available as a payment solution, you can request your FREE copy of Talk About Money with Confidence by calling
800-859-9975, option 1, then 6.
If you have yet to join over 100,000 dental teams that accept the CareCredit healthcare credit card, you can request your FREE educational paper and get started for aone-time, low set-up fee of just $25 by calling 866-246-9227, or go to mdaprograms.com to learn more.