Dental Office Unpaid accounts and Debt Collection




The MDA endorses TSI (Transworld Systems Inc.) to provide past due patient payments and debt collection services on patient accounts for MDA members.

TSI provides automated solutions to help MDA members improve their cash flow and reduce slow pay patient concerns. TSI has more than 15 consultants located throughout Michigan to provide personalized service to MDA members.

TSI’s core services for MDA members include:

  • TSI Accelerator — provides the ability in a consistent manner to systematically remind your patients to pay their outstanding balance. With this new program TSI contacts patients in your name, by sending a combination of reminder letters and phone calls. Accelerator reduces internal expenses and staff time. The results are automated follow-up, accelerated payments and improved cash flow.
  • TSI Profit Recovery — provides the impact of a collection agency while allowing your dental office to maintain control. TSI’s automation allows it to operate at a low fee, avoiding the high percentage costs associated with traditional debt collection services.
  •  Dental Collect  allows a practice to quickly query past-due patients by account age and amount owed. Then, just one click of a mouse schedules selected patients for any of TSI’s Profit Recovery services. Dental Collect integrates seamlessly with most practice management systems to increase cash flow while saving time and increasing patient retention. MDA members can receive Dental Collect at no charge

“MDA Services is impressed with the systems provided by TSI to help MDA members increase their cash flow and reduce their costs associated with collections” said MDA Services & Marketing Director Reva Darling. “By focusing on solving credit issues before they actually become problems, the process developed by Transworld is inherently more cost effective.”

TSI services are designed for early intervention, giving MDA Members the tools needed to be proactive and reduce bad debt. We encourage MDA members to invite TSI representatives into their practices for a consultation.

TSI provides a significant discount for MDA members. Please call TSI at 877.377.5378.


The MDA receives royalties when members use the product or services described above.