Staff directory during the COVID-19 pandemic
During the COVID-19 pandemic, MDA Insurance and MDA Services staff are working remotely but are standing by to help you. Below are the email addresses and extensions, when you call 800-860-2272:
Who to call at MDA Insurance
Administration
Craig Start, president …………………………………………………………………………………..ext. 441
cstart@mdaifg.com
Accounting
Don Winn, chief financial officer ………………………………………………………………….ext. 407
dwinn@mdaifg.com
Sabrina Rawson …………………………………………………………………………………………..ext. 433
srawson@mdaifg.com
Health, Life & Disability Insurance
Customer Service
Angela Dembowske ……………………………………………………………………………………ext. 478
adembowske@mdaifg.com
Heidi Dumond ……………………………………………………………………………………………..ext. 440
hdumond@mdaifg.com
Michelle Miller ………………………………………………………………………………………………ext. 439
mmiller@mdaifg.com
Tyler Oberlin-Scott ………………………………………………………………………………………..ext. 437
tscott@mdaifg.com
Lisa Sillman …………………………………………………………………………………………………..ext. 450
lsillman@mdaifg.com
Account Executives
Melanie Adler, account executive………………………………………………………………ext. 464
madler@mdaifg.com
Averill Meadows, account executive ………………………………………………………….ext. 435
ameadows@mdaifg.com
Rick Seely, account executive …………………………………………………………………….ext. 411
rseely@mdaifg.com
Tina Voss, director ………………………………………………………………………………………..ext. 479
tvoss@mdaifg.com
Shawn Haindel, manager ……………………………………………………………………………ext. 442
shaindel@mdaifg.com
Commercial Lines Insurance
Customer Service
Nathan Boisclair ………………………………………………………………………………………….ext. 420
nathan@mdaifg.com
Jennifer Goss ……………………………………………………………………………………………….ext. 466
jgoss@mdaifg.com
Mike Mowatt ……………………………………………………………………………………………….ext. 447
mmowatt@mdaifg.com
Jim Rosner ……………………………………………………………………………………………………ext. 469
jrosner@mdaifg.com
Aaron Simmons …………………………………………………………………………………………….ext. 404
aaron@mdaifg.com
Jeff Spindler, director …………………………………………………………………………………..ext. 444
jspindler@mdaifg.com
Tina Croley, manager ………………………………………………………………………………….ext. 448
tcroley@mdaifg.com
Auto and Home Insurance
Customer Service
Jill Faught ……………………………………………………………………………………………………ext. 456
jfaught@mdaifg.com
Beth Jackson ……………………………………………………………………………………………….ext. 443
bjackson@mdaifg.com
Kara Miilu ……………………………………………………………………………………………………..ext. 410
kmiilu@mdaifg.com
Jeni Drummond, manager ………………………………………………………………………….ext. 462
jdrummond@mdaifg.com
Marketing
Cindy Hoogasian, director …………………………………………………………………………..ext. 467
choogasian@mdaifg.com
Reva Darling, manager ……………………………………………………………………………….ext. 446
rdarling@mdaifg.com
Who to call at MDA Services
Director
Cindy Hoogasian …………………………………………………………………………………………ext. 467
choogasian@mdaifg.com
Marketing
Reva Darling ………………………………………………………………………………………………..ext. 446
rdarling@mdaifg.com
Dental Supplies
Call ………………………………………………………………………………………………………………877‐484‐6149
Below is a list of other helpful links to useful information:
• The Michigan Dental Association “Coronavirus Update” page
• MDA Health Plan subscribers: If you are an MDA Health Plan sponsor or subscriber, please click here for updates and reassurance regarding your coverage.
• Employer-provided insurance: There are many questions arising about how work interruption will affect health insurance coverage. Employers are being encouraged to place employees on paid or unpaid leaves of absence due to the COVID-19 pandemic. Click here to learn more.
• Blue Cross Blue Shield of Michigan/ Blue Care Network Group Insurance: Blue Cross Blue Shield of Michigan and Blue Care Network will allow employers to extend coverage to their employees who are affected during temporary closures or are temporarily laid off or have temporary reduced hours. Continued premium payment during this time is essential. Click here for more information.
• How COVID-19 effects other types of insurance: In general, property and casualty insurance policies may not treat pandemics as covered perils, while life, health and disability policies may provide some coverage depending on policy provisions and normal claims procedures. The only way to make a coverage determination is to file a claim with your carrier so they can review the incident and decide if it is payable under your policy. Click here to learn more.
• Should you need to report an auto, home or property claim, please contact your insurance company claim department at the numbers listed below:
- AAIC/PPP: 888-799-2919 / Report a claim
- Auto Owners: 888-252-4626 / Report a claim
- Citizens / The Hanover Ins Group: 800-628-0250 / Report a claim
- Frankenmuth: 800-234-4433 / Report a claim
- Hartford: 800-243-5860 / Report a claim
- Michigan Millers: 877-858-5361 / Report a claim
- Pioneer: 800-837-7674 / Report a claim
- Progressive: 800-274-4499 / Report a claim
• Should you need to report a life, disability, business overhead, sickness or accident insurance claim, please contact MDA Insurance at 800-860-2272 and enter Shawn Haindel’s extension #442 or email her at shaindel@mdaifg.com.