We are committed to protecting your privacy. This notice describes the information we collect about you, how it’s used and how we protect it.
- We gather information from you, your transactions with us, and outside sources.
- We use your information only to facilitate the purchase of insurance or to conduct other business on your behalf.
- We will not share your personal information with unrelated companies for their marketing purposes without your consent.
- We limit access to your information and use safeguards to help protect it.
You may review and correct your information.
What information is collected about me?
Information that identifies you and is not available to the public is called “nonpublic personal information.” We collect such information about you to quote and service your insurance policies. Depending on the product, we may collect this information from some or all of the following sources:
Application Information: Includes your name, street and e-mail addresses, phone number, driver’s license number, Social Security number, date of birth, gender, marital status, type of vehicle and information about other drivers. You provide this information on your insurance application(s), by phone, email or online. We may also obtain it from directories or other outside sources.
Consumer Report Information: Includes your driving record, claims history with other insurers, and credit report information. We obtain this information from consumer reporting agencies.
Transaction Information: This is information about your transactions with us, our affiliates, or others. It includes your insurance coverages, rates, and payment and claims history. It also includes information that we require for billing and payment.
Website Information: This information is unique to Internet transactions. It includes the website that linked you to ours, your computer operating system and the pages you viewed on our site. Our website may also store “cookies” on your computer. Cookies save certain information entered by you on our website. They also collect technical data, such as your Internet protocol (IP) address, operating system, and session ID.
Who might get information about me from you?
We will share information about you only for the business we are conducting on your behalf and only as permitted by law. We will not share your nonpublic personal information with other companies for their marketing purposes without your consent.
Disclosures include those that we feel are required to provide insurance claims or customer service, prevent fraud, perform research or comply with the law. Recipients include only those third parties who need to know for purposes of the business we are conducting on your behalf.
How do you protect my information?
We restrict access to nonpublic personal information to our employees and others who must use it to provide our products and services. Use of this information is limited by law, our employee code of conduct, and written agreements where appropriate. We also maintain physical, electronic and procedural safeguards to protect your information.
How can I review and correct information you have about me?
To review information we have about you, please send a written request to our office. You must describe the information you wish to review. Include your full name, address, policy number (if applicable), and either your date of birth, Social Security number or driver’s license number. Within 30 business days, we will describe what is available and how you may request corrections. You may also review the information at our office or request a copy be sent by mail (a copying fee will apply).
Your information can only be corrected by submitting a signed, written request explaining your desired correction. Within 30 business days, we will either make the requested correction or provide an explanation as to why we will not.
If we make your requested correction, we will notify you in writing. We will also notify anyone named by you who may have received the information within the previous two years. If required by law, we will also notify others who may have given it to us or received it from us. If we refuse to make the requested correction, you may file with us a concise written statement about why you object, including the information you think is correct. Your statement will then become part of your file. It will be sent to the same parties with whom we would send a copy of any correction or change.
Additional information for website visitors
When you visit our website, we use the information we collect to provide services to you. We also use it to understand your needs so that we can improve our site.
Information that does not identify you, or that you give us for contests and surveys, may be used for marketing purposes.
Why do you ask for my e-mail address?
We collect your e-mail address so that we can send you e-mails concerning your transactions with us, and other information we think you’ll find useful.
At your request, we will also use your e-mail address to provide updates about our products and services. You can stop receiving emails from our office at any time.
What about website security?
Our security measures help ensure that your data is secured and encrypted so that others cannot access it while in transit. We limit access to our servers and require our employees to adhere to high standards of ethics and integrity in performing their jobs.
We use a secure server and security protocol to safeguard information you provide during the purchase process. Our secure server uses a SSL certificate with you when you provide personal information during the purchase process. We handle your information via 256-bit encryption . Every secure page on our website has a digital certificate by RSA Data Security/Secure Server CA. This is shown via the site certificate that resides on all secure pages. To view this certificate, click on the image of the “closed lock” or the “solid key” on the bottom of your browser window. A small frame displaying security information will appear. Click on “subject” to verify that you are on our site. Click on “issuer” to verify the site certification authority.
What about links to other Web sites?
Our website contains links to other sites that are not maintained by us. These links are solely for your convenience. We make no warranties or representations about other websites. We recommend that you read the privacy and security policies of these sites.
Explanation of Technical Terms
Cookie: A small text file saved on your computer when you access certain web pages. Cookies identify you to the website that gave you the cookie.
Digital certificate: A small file that can be transferred to your computer and used for authentication. Once installed, it can be automatically used as needed.
Internet protocol (IP) address: A string of numbers that are translated into a domain name.
Operating system: The program responsible for overseeing the basic hardware resources of a computer. UNIX, DOS, Windows, and Macintosh System 7 are examples of operating systems.
Secure server: A computer system set up to provide privacy, integrity, and authentication in communications. (See SSL).
Security protocol: A specification that describes how computers will talk securely to each other on a computer network.
Session ID: The code used to keep track of a person as they interact with a server.
Site certificate: This is the same as a digital certificate, but it is used on the server rather than at the browser.
256-bit encryption: A way of making data unreadable to everyone except the receiver. It’s a common way of sending credit card numbers and data over the Internet. It is used by SSL.