A new MDA endorsed offering will help you decrease the technology burden of running a dental practice through a program that answers all your technology needs. Complete Dental IT can assist you with everything from implementing a voice-over-Internet-protocol (VOIP) telephone solution, to sourcing redundant internet service providers so your practice is never offline, configuring a wi-fi network, and patching and maintaining your computer systems to providing real-time data backups that prevent your practice from being a victim of ransomware. One simple outreach to Complete Dental IT will put you on the path to IT freedom and security.
What is Complete Dental IT? It is a collaboration between ChoiceTel, an
IT and telecom consultant, and iCoreConnect, a technology company specializing in providing software and support solutions to the dental market. Each company brings its expertise to collaboratively provide consulting, implementation and technical services to solve MDA members’ IT challenges. Telecommunications infrastructure changes are making it more complicated to make decisions that used to be fairly easy, such as which telephone system to install. With AT&T phasing out its copper wire infrastructure that for decades has transmitted data for telephones, medical devices, fax machines and more, phone systems are moving to hosted VOIP platforms. These systems need updating, patching and maintenance.
The importance of the Internet cannot be overstated. With modern telephone systems running on the Internet, and with the majority of patients finding dentists through Internet search engines, a dental practice needs its Internet connection to be reliable and accessible 24/7. That’s why a redundant Internet connection is important to have. If your primary access point fails, the back-up channel for Internet services kicks in and keeps you in communication with the outside world. People are generally unaware that there are better, faster and more reliable business Internet options available beyond their community’s cable TV franchise Internet provider. ChoiceTel is well positioned to help dentists find solutions like this that will keep the channels of communication open between practices and patients.
Perhaps one of the most onerous and challenging tasks the dentist faces in the IT role is performing daily backups of the computer systems. Contracting for cloud-based backup services from iCoreConnect will solve this problem overnight. Your data will be backed up in real time, in a HIPAA-compliant and secure manner. It will always be available to you and the backed-up data cannot be held for ransom.
Keeping the practice’s computers properly maintained, patched with the latest security updates, and monitoring the health of every server and computer workstation can be performed by iCoreConnect’s managed IT services. By monitoring the physical properties of computers and services, automatically applying updates and patches, and performing preventative maintenance, managed computer systems become more reliable and perform better. Managed IT services can help avoid unexpected and significant costs to repair or replace malfunctioning equipment. Delegating the management of your computer devices to a third party frees the entrepreneurial dentist to concentrate on strategies that will make the practice more profitable.
Learn more at CompleteDentalIT.com or call 866-498-0173.